We're hiring for someone to provide digital course support

About Coracle

We exist to unlock the potential from people isolated from learning.

At Coracle, our mission is to remove isolation from learning opportunities, to improve life chances and help individuals towards employment by providing access to digital learning.

We are trusted to deliver eLearning in some of the world’s harshest environments and to reach some of the world’s most isolated communities.

We use our unique position of being authorised by government to put laptops in prison cells to provide the infrastructure that empowers our content partners to provide digital courses in-cell.

A new role at Coracle

The successful candidate will be playing an important role, supporting the use of Coracle Inside in-cell laptops. 

The role will include:

  • Working on the overall success of digital courses, delivered via Coracle Inside
  • Working with Coracle Content Partners (CCPs) to help them develop digital content
  • Proactively gathering feedback from a wide range of stakeholders
  • Generating course documents outlining learning outcomes and expected study hours
  • Supporting users (in prison) with technical issues
  • Regular security checks on Coracle devices inside the prison
  • Printing work for prison based students
  • Updating devices by syncing via secure broadband in the prison
  • Contributing to the overall mission of Coracle

We will offer a range of tools to support you in the role, including training and support for working within a prison environment. (See notes below)

Skills we are looking for:

  • Are you able to build trust and a rapport quickly with people?
  • Do you have excellent written and verbal communication skills?
  • Can you interpret feedback succinctly?
  • Do you have good time management skills?
  • Are you happy working as part of a small, agile team?
  • Are you happy to be flexible and to develop as the organisation grows?
  • Are you happy to work independently?

More about the role

  • Full time contract (12 months) with option to become permanent.
  • 5 days a week (Mon-Fri)
  • Location: You would be based at Coracle’s offices in Newmarket, Suffolk, spending one (1) day each week working at HMP Highpoint and with the potential for other days in another prison location.
  • Salary: £25,000 - £30,000 depending on experience
  • Pension: Contributory company pension scheme
  • Holiday: 23 working days holiday in each calendar year

This role would be ideal for a recent graduate or someone looking for their first job move who has an interest in education and technology and who wants to work for a company that can make a real impact in supporting some of the most isolated, disadvantaged and vulnerable members of our community.

How to apply

Please email your CV to: jobs@mycoracle.com

Notes on working in a prison:

Working in a prison is a unique working environment. You will need to go through a vetting process to ensure that you are suitable to work in a prison. The checks are for your own safety as well as part of our commitment to your welfare. These will include a criminal records check and may include other checks, including open source checks of the internet and social media, a check on your financial position, as well as any further checks with the police which may be required. This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (the Exceptions Order) and amended under Exceptions Order 2013, which lists roles under which employers can require disclosure of spent convictions. You are therefore required to disclose all convictions including any which are now considered spent under this Act. This includes bindovers, cautions and fixed penalties (except parking and congestion penalty charges but including speeding offences). The MoJ has a policy of prohibiting people who work for them from being members of groups or organisations considered to have racist philosophy, principles, aims or policies. This is in support of MoJ declared principles and policy for promoting and sustaining racial equality and harmony and as such is a policy that applies to anyone working for MoJ, including this role. In particular, we cannot employ you if you are a member of any of the following organisations: British National Party, National Front, Combat 18 Plus any other group or organisation promoting racism. (Racism is defined as: “Racism, in general terms, consists of conduct or words or practices which disadvantage or advantage people because of their colour culture or ethnic origin.  In its more subtle form it is as damaging as in its overt form” - Stephen Lawrence Report.)